Urgent versus Important: Where Should You Focus?

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Much time is wasted by our inability to focus our attention and effort on what is truly important. Whether due to distractions (email alerts, shiny objects, interruptions), difficulty prioritizing or basing decisions on how we feel (physically and emotionally), it’s easy to lose sight of where our efforts are most needed. This leads to procrastination for some, while others feel like they’re constantly working just to keep their head above water, always in crisis mode.

It can be easy to confuse importance with urgency. Merriam-Webster defines important as “marked by or indicative of significant worth or consequence: valuable in content or relationship.” Urgent, on the other hand, is defined as “calling for immediate attention: pressing.”

When looking at the list of tasks that are in front of us, or pop up throughout the day, it is imperative to be able to accurately assess their importance.

Time Management Strategies to Help You Prioritize Urgent versus Important Tasks

But what do you do when everything seems important and urgent? If this rings true for you, consider these tactics.

1. You’re categorizing tasks incorrectly due to feeling like you can’t delegate (“If you want it done right, you have to do it yourself.”) Practice delegating less essential tasks and follow up with those you have delegated to.

2. You’re distracted throughout the day and focus on whatever task is currently attracting your attention. Categorize your tasks at the beginning of the day and have it within sight as a visual reminder to reorient your focus throughout the day.

3. The squeaky wheels are getting the grease. Recognize the difference between an emotional reaction and the objective importance of an event. A client’s strong emotional reaction (anxiety, anger, panic) does not make an issue important. Recognize and separate the emotional reaction so that you can objectively evaluate the importance of the matter at hand.

4. You aren’t making progress on your “Important/Urgent” list so it always seems full. Take some time to review how you are spending your time. Is your decision to focus on certain tasks about avoiding the discomfort of doing the “important/urgent” tasks (as humans we like to avoid pain)?

When You Prioritize What Is Urgent, Everything Can Feel Like a Crisis

Very few things are actual crises. Prioritizing what is important versus urgent, delegating, and setting and maintaining healthy boundaries will go a long way toward reducing your stress, improving productivity, increasing a sense of control in your life and your practice.

A trustworthy IT partner prioritizes full transparency, so that clients have a clear understanding of what is being done and why. If your firm or business needs help with prioritizing, we can help you get started. To get in contact with our team of specialists, please email info@wamsinc.com or call (800) 421-7151. With WAMS, you’ll be able to focus on what really matters for we will be responsible for your small to medium sized firm or business with our IT solutions and managed services.

WAMS, Inc.

WAMS, Inc.

The experts at WAMS, Inc. all have a background in the legal industry and understand the software and the demands that come along with it. That’s why all our clients receive a dedicated account manager and engineer with specific planning that works for your business needs. We didn’t break into the tech world to pinch pennies from clients. We go into every partnership to help their business scale gracefully. Your company growth is our company growth, always.