IT is an integral part of how law firms operate today. From securely storing and accessing client data to managing the many aspects of the practice itself, technology is something legal professionals can’t afford to overlook.
Unfortunately, most legal professionals lack the time and resources to be IT experts themselves. That’s where we come in. Discover how WAMS Inc.’s managed IT services for law firms can simplify your operations, allowing you to focus on delivering top-notch legal services while maintaining the security and efficiency your practice demands.
What Are Managed IT Services for Law Firms?
Managed IT services for law firms are comprehensive, proactive IT solutions designed specifically for the legal industry. These outsourced services include everything from network and data security to cloud computing and beyond.
Partnering with a Law Firm IT Support Company like WAMS Inc. lets you focus on what you do best – practicing law – while we handle the tech that keeps your firm running.
What Are the Benefits of Managed IT Services for Law Firms?
What’s Included in WAMS’s Managed IT Services For Legal Firms?
Security Management
WAMS’s approach to Security Management ensures that law firms are protected against cyber threats. As a trusted provider of managed IT services for law firms, we implement robust cybersecurity measures such as firewalls, anti-virus software, and intrusion detection systems. Regular security audits and compliance checks are conducted to align with legal industry standards.
Prevalence of Cyber Incidents: A survey by the Law Society revealed that 65% of law firms have been victims of cyber incidents. Despite this high occurrence, 35% of firms still lack a cyber mitigation plan.
Security Breaches: According to the American Bar Association's 2023 Legal Technology Survey Report, nearly 30% of law firms reported experiencing a security breach.
Data Breach Reports: In 2024, at least 21 law firms filed data breach reports with state attorneys general offices, following 28 reports in 2023.
Financial Impact: Law firms have faced substantial financial repercussions due to data breaches. For instance, in November 2024, a Florida-based law firm agreed to pay $8.5 million to settle a class-action lawsuit stemming from a 2022 data breach that exposed personal and health information of thousands.
Network Infrastructure Support
For Network Infrastructure Support, WAMS maintains and optimizes law firms’ network performance. This includes managing servers, ensuring reliable internet connectivity, and providing routine network administration to keep data flow secure and efficient.
IT Consulting
WAMS provides IT consulting services tailored specifically for law firms, helping them make strategic technology investments. Our IT support for law firms assist with software selection, IT policy development, and technology strategy planning, empowering legal professionals to streamline operations and enhance efficiency.
Cloud Solutions
Our Cloud Solutions enable law firms to leverage the flexibility and scalability of cloud computing. WAMS assists with cloud migrations, offers secure cloud storage options, and provides support for various cloud-based applications relevant to legal practices.
Employee Training
Your staff is the lifeblood of your company. They should have technology tools and methods that help them shine. WAMS managed IT support experts team up with your employees to ensure your law firm operates at its full potential.
Work From Home Enablement Strategy
Moving to remote work comes with various difficulties. WAMS ensures safety and productivity in this new setup through security management, VPN, single sign-on tech, and other solutions.
Help Desk
A responsive Helpdesk team is part of WAMS’s service portfolio, providing law firms with immediate assistance for IT issues. Our team is available for remote troubleshooting, software updates, and user support to ensure minimal downtime.
Technology We Work With
WAMS Inc. specializes in integrating and managing the leading technological solutions tailored for the legal industry, ensuring that law firms have access to the best tools for their practice. We are adept at implementing robust document management systems like NetDocuments and iManage. These solutions are tailored to align with the unique workflow requirements of legal professionals, delivering fast and reliable managed IT services for law firms.
Document Management Systems (DMS):
Customer Relationship Management (CRM):
Law Practice Management Software:
Through careful selection and implementation of these technologies, we support law firms in overcoming the challenges of document handling, client management, and cybersecurity.
How Law Firms Can Get Started With Managed IT Services?
Step 1: Schedule an IT Strategy Session
Through careful selection and implementation of these technologies, we support law firms in overcoming the challenges of document handling, client management, and cybersecurity.
Step 2: Customized IT Strategy Development
Based on our assessment, we develop a tailored IT strategy that aligns with your firm’s goals. Whether you need enhanced cybersecurity, cloud solutions, or improved remote work capabilities, we create a roadmap for success.
Step 3: Seamless Implementation & Onboarding
Once your plan is finalized, our IT experts handle the setup and integration of new systems with minimal disruption to your operations. We also provide training to ensure your team can confidently use new tools and technologies.
Step 4: Ongoing Monitoring & Support
IT challenges don’t stop after implementation, and neither do we. Our law firm IT support provide 24/7 monitoring, proactive maintenance, and a dedicated help desk.
Step 5: Continuous Optimization & Compliance Assurance
The legal industry is constantly evolving, and so are cybersecurity threats and compliance regulations. Our team continuously refines your IT infrastructure, keeping it aligned with the latest security best practices and industry standards.
WAMS Approach: Why Our Managed IT Services Stand Out?
At WAMS, our ultimate aim is to give you peace of mind. We want your workdays to be both productive and worry-free. Here’s how we handle your IT needs:
Proactiveness
We don’t rely on hindsight; our technicians keep a watchful eye on your IT 24/7 to ensure your business operates smoothly.
Fast Responses
No one enjoys waiting, especially when it disrupts your business. WAMS has dedicated account managers to promptly address all your questions and concerns.
Friendly Support
In the world of IT, people matter. We hire technicians with excellent interpersonal skills, so you won’t encounter condescending lectures or eye rolls when you work with us – that’s our commitment.
Budget-Conscious
We understand that every company has budget constraints. We’ll collaborate closely with you to create a strategy that achieves IT cost optimization and matches all your IT needs with the right services, all while maintaining a reasonable monthly rate.
Our Case Studies
Special Report – From the Mind of a Cybercriminal: Reasons Why YOU are a Target
Cybercrime has been a rising trend in the past 10+ years, and it only seems to be getting worse as the criminals continually become smarter and more organized. The scariest aspect of cybercrime is that it has truly evolved into a bona fide industry. From malware-as-a-service to security breaches and inside jobs, it continues to grow and flourish.
Southern CA Manufacturing Company Reaps Multiple Benefits Of Moving To The Cloud
Aqueous Technologies employees can securely work anywhere and on any device now that their IT network is hosted on WAMS Cloud Connect platform.
What Our Clients Say
“I've been on the new Azure cloud set up by the WAMS team for almost a month, and it has been a game-changer! We tackled kinks along the way, and yesterday's 13-hour mediation was the ultimate test. Logging in remotely with my laptop was FLAWLESS. It was just like I was in my office! I accessed all my programs and files seamlessly, even running QuickBooks on one of the client's business data to answer a question the judge had. It was fast with no issues.
The experience has me considering a larger laptop for more flexibility in my work. Usually, I would do minimal stuff so I just needed a small laptop, but now that I have full access, I can do so much more. Wow! I appreciate their attentive listening, the seamless setup, and Mina's expert assistance. I've been raving about this to fellow forensic accountants and lawyers who are still stuck with the cumbersome in-house networks. This is a fantastic option!”
Diana Lesgart, CPA
Owner/Litigation Consultant
"Our firm made a decision to transfer our network from onsite to “the Cloud” and we chose WAMS to implement the process about five years ago. The team at WAMS has been maintaining our cloud (through the pandemic and the shift to a more remote environment) and their personal service has been fantastic. WAMS has been a competent, responsive IT consultant throughout every area of our practice."
Donna Leavitt
Controller, Webster Kaplan LLP
"We worked with a WAMS engineer on setting up some critical infrastructure for our business that was time sensitive. The WAMS team came together quickly to address our needs, answered all my questions and followed through on ensuring everything was completed in a timely fashion. We rely on WAMS not only to deliver great service for our “every day support” but also walk alongside us during critical, time-sensitive projects as well.”
Lydia Smith
Director of Operations, FosterAll
Harness Our Law Firm IT Services
The bottom line is that law firms have so much to gain by harnessing IT services specifically designed to support what they do. You’ve got more important matters to focus on; stop worrying about cybersecurity or juggling software concerns.
By letting WAMS’ IT experts handle these nitty-gritty tasks, you can concentrate on what really counts—practicing law and giving your clients the best service possible. So, don’t waste precious time on IT headaches; embrace managed IT services for legal firms and keep your practice running smoothly while you stay focused on the legal battles ahead.
Frequently Asked Questions About Law Firms Managed IT Services
Yes, managed IT services can assist law firms with maintaining compliance with data protection and privacy regulations. Managed service providers are well-versed in these changing requirements and can help firms avoid non-compliance risks and potential legal penalties.
Managed IT services for legal professionals are scalable and often customizable to fit the needs of small-sized businesses. Instead of hiring a full in-house IT team, small firms can outsource their IT tasks to a managed service provider and save on the costs of recruitment, salaries, benefits, and training. This allows for better cash flow management and cost efficiency.
The cost of managed IT services for law firms can vary, depending on the specific needs and size of the firm. Typically, managed service providers offer different pricing options, such as fixed monthly fees or pay-per-use models. It is best to consult with a reputable provider to determine the most suitable and cost-effective option for your firm.
