Managed IT Services for Law Firms

IT is an intrical part of how law firms operate today. From securely storing and accessing client data to managing the many aspects of the practice itself, technology is something legal professionals can’t afford to overlook.

Unfortunately, most legal professionals lack the time and resources to be IT experts themselves. That’s where we come in. Discover how WAMS Inc.’s IT services for law firms can simplify your operations, allowing you to focus on delivering top-notch legal services while maintaining the security and efficiency your practice demands.

Why Should Law Firms Invest in Managed IT Services?

Mitigating Cybersecurity and Compliance Risks

Law firms handle sensitive data that requires high-security measures and data compliance with legal industry standards. Managed IT services for law firms provide robust cybersecurity protocols, ensuring confidentiality, integrity, and availability of critical data.

IT services for law firms help you stay compliant with the ever-changing regulations governing data protection and privacy. Providers are adept at navigating these regulations, reducing the risk of non-compliance and potential legal penalties.

Flexible Scalability

Investing in IT services for law firms helps with your scalability. As legal caseloads fluctuate, firms can adjust their IT resources without the need for in-house infrastructure changes. This flexibility supports growth without incurring the costs associated with managing their own IT personnel and equipment.

Boost Efficiency

Efficiency and productivity are paramount in the legal industry. Managed IT services can implement and support the latest technology solutions that streamline workflows and reduce downtime. By outsourcing IT tasks, attorneys can concentrate on their core responsibilities, enhancing service quality and client satisfaction.

Cost Efficiency

Cost predictability is another reason to consider IT services for law firms. Such services often come with a fixed monthly fee, allowing for better budgeting and eliminating unexpected IT expenses. This contrasts with the variable costs of emergency repairs and maintenance required when managing IT in-house.

What’s Included in WAMS’s IT Managed Services for Law Firms?

WAMS provides comprehensive IT Managed Services for law firms to address their unique technological needs and security concerns.

Security Management

WAMS's approach to Security Management ensures that law firms are protected against cyber threats. We implement robust cybersecurity measures such as firewalls, anti-virus software, and intrusion detection systems. Regular security audits and compliance checks are conducted to align with legal industry standards.

Network Infrastructure Support

For Network Infrastructure Support, WAMS maintains and optimizes law firms' network performance. This includes managing servers, ensuring reliable internet connectivity, and providing routine network administration to keep data flow secure and efficient.

IT Consulting

WAMS offers IT Consulting services to help law firms make informed decisions about their technology investments. Experts provide guidance on software selection, IT policy development, and technology strategy planning.

Cloud Solutions

Our Cloud Solutions enable law firms to leverage the flexibility and scalability of cloud computing. WAMS assists with cloud migrations, offers secure cloud storage options, and provides support for various cloud-based applications relevant to legal practices.

Employee Training

Your staff is the lifeblood of your company. They should have technology tools and methods that help them shine. WAMS experts team up with your employees to ensure you can make the most of every aspect.

Work From Home Enablement Strategy

Moving to remote work comes with various difficulties. WAMS ensures safety and productivity in this new setup through security management, VPN, single sign-on tech, and other solutions.

Help Desk

A responsive Helpdesk team is part of WAMS's service portfolio, providing law firms with immediate assistance for IT issues. Our team is available for remote troubleshooting, software updates, and user support to ensure minimal downtime.

Technology We Work With

WAMS Inc. specializes in integrating and managing the leading technological solutions tailored for the legal industry, ensuring that law firms have access to the best tools for their practice. We are adept at implementing robust document management systems like NetDocuments and iManage, aligning with the unique workflow requirements of legal professionals.

Document Management Systems (DMS):

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NetDocuments: A secure, cloud-based document and email management service that enables firms to stay organized and efficient.

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iManage: An industry-standard platform offering document and email management catered to every aspect of the law practice lifecycle.

Customer Relationship Management (CRM):

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Lexicata: Streamlines client intake and relationship management, helping firms to enhance client engagement.

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Salesforce: Adaptable to the legal industry needs, Salesforce provides a comprehensive solution for managing all client interactions.

Law Practice Management Software:

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Clio: Offers time tracking, billing, and case management features, critical for the day-to-day operations of a law firm.

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PracticePanther: Simplifies legal work with its user-friendly interface, providing tools for case management, billing, and more.

Through careful selection and implementation of these technologies, we support law firms in overcoming the challenges of document handling, client management, and cybersecurity.

The WAMS Approach

At WAMS, our ultimate aim is to give you peace of mind. We want your workdays to be both productive and worry-free. Here's how we handle your IT needs:

Proactiveness

We don't rely on hindsight; our technicians keep a watchful eye on your IT 24/7 to ensure your business operates smoothly.

Fast Responses

No one enjoys waiting, especially when it disrupts your business. WAMS has dedicated account managers to promptly address all your questions and concerns.

Friendly Support

In the world of IT, people matter. We hire technicians with excellent interpersonal skills, so you won't encounter condescending lectures or eye rolls when you work with us – that's our commitment.

Budget-Conscious

We understand that every company has budget constraints. We'll collaborate closely with you to create a strategy that achieves IT cost optimization and matches all your IT needs with the right services, all while maintaining a reasonable monthly rate.

Our Case Studies

Special Report – From the Mind of a Cybercriminal: Reasons Why YOU are a Target

Cybercrime has been a rising trend in the past 10+ years, and it only seems to be getting worse as the criminals continually become smarter and more organized. The scariest aspect of cybercrime is that it has truly evolved into a bona fide industry. From malware-as-a-service to security breaches and inside jobs, it continues to grow and flourish.

What Our Clients Say

“I've been on the new Azure cloud set up by the WAMS team for almost a month, and it has been a game-changer! We tackled kinks along the way, and yesterday's 13-hour mediation was the ultimate test. Logging in remotely with my laptop was FLAWLESS. It was just like I was in my office! I accessed all my programs and files seamlessly, even running QuickBooks on one of the client's business data to answer a question the judge had. It was fast with no issues.

The experience has me considering a larger laptop for more flexibility in my work. Usually, I would do minimal stuff so I just needed a small laptop, but now that I have full access, I can do so much more. Wow! I appreciate their attentive listening, the seamless setup, and Mina's expert assistance. I've been raving about this to fellow forensic accountants and lawyers who are still stuck with the cumbersome in-house networks. This is a fantastic option!”

Diane Lesgart
Diana Lesgart, CPA

Owner/Litigation Consultant

"Our firm made a decision to transfer our network from onsite to “the Cloud” and we chose WAMS to implement the process about five years ago. The team at WAMS has been maintaining our cloud (through the pandemic and the shift to a more remote environment) and their personal service has been fantastic. WAMS has been a competent, responsive IT consultant throughout every area of our practice."

Donna-Leavitt
Donna Leavitt

Controller, Webster Kaplan LLP

"We worked with a WAMS engineer on setting up some critical infrastructure for our business that was time sensitive. The WAMS team came together quickly to address our needs, answered all my questions and followed through on ensuring everything was completed in a timely fashion. We rely on WAMS not only to deliver great service for our “every day support” but also walk alongside us during critical, time-sensitive projects as well.”

Lydia Smith
Lydia Smith

Director of Operations, FosterAll

Harness Our IT Services For Law Firms

The bottom line is that law firms have so much to gain by harnessing IT services specifically designed to support what they do. You've got more important matters to focus on; stop worrying about over cybersecurity or juggling software concerns.

By letting WAMS’ IT experts handle these nitty-gritty tasks, you can concentrate on what really counts—practicing law and giving your clients the best service possible. So, don't waste precious time on IT headaches; embrace IT services for law firms and keep your practice running smoothly while you stay focused on the legal battles ahead.

Get in touch with our team today to find out if we’re the right fit for you.