Managed IT Services
How it Works
ManagedCARE services are available to businesses in Orange County, Los Angeles County, and Inland Empire County.
Managed CARE Server
Cut your IT spending by 30-50%, increase security, and keep your servers running smoothly.
An engineer will perform regular and scheduled maintenance on your network each month and update your virus protection, check firewall and security settings, install software patches, and security updates.
Tier 1 -
Any desktop application issues such as WorkShare, Legal Macro Packages, or even Microsoft Word that can be resolved over the phone. Any software or hardware applications issues such as connectivity, configurations, virus issues, or general troubleshooting that can be resolved over the phone.
Tier 2 -
Issues that need an Analyst or Engineer to solve. A ticket will be created by our support team and handled quickly with follow up to make sure everything has resolved properly.
Tier 3 -
We will schedule any service that needs to be performed outside of standard business hours. You will never be without emergency support.