Best Uses of Alexa in a Business Setting

Individual users find plenty to like about Amazon’s AI technology Alexa. It’s a great way to control smart home devices and perform small tasks like make shopping lists and answer phone calls. But Alexa also gets things done for business users, and here we’ll list some of the most useful.

Create and manage to-do and shopping lists
You have meetings to attend and deadlines to meet. Alexa has a straightforward To-do List feature that helps you stay on top of all your tasks. It’s ideal for busy professionals who prefer a no-frills checklist that allows them to simply view completed items, or to edit or delete items on the list.

You can also seamlessly sync third-party applications like Any.do and Todoist, which offer more features for organizing tasks, adding subtasks and folders, creating reminders, setting due dates, attaching files, and prioritizing items.

To connect to a third-party app:

Go to alexa.amazon.com or access the Alexa app
Go to Settings > List, click Get Skill
Click Enable
Log in to authorize the app
Alexa also has a default Shopping List that works exactly like the To-do List. It lets you add or delete items that can be browsed in the Amazon store and searched for in Bing.

Reorder office supplies
Ordering supplies on an Amazon smart home device is especially convenient because you would have already set up an Amazon account. When voice shopping with Alexa, you can either add items to your Amazon cart (“Alexa, add toner to my cart”) or directly order a single item (“Alexa, reorder toner”) without having to lift a finger.

When you place an order, Alexa checks product availability, walks you through Amazon search results, and asks you to confirm or cancel the order. Voice shopping is enabled by default, but it can be disabled in Settings > Voice Purchasing in the Alexa app.

Sync your calendars
One of the best ways to maximize Alexa in the office is to sync it up with your calendars. You can view scheduled appointments, set meetings, or have Alexa read the day’s entries with simple commands like “Alexa, what time is my next meeting?” or “Alexa, when is the company barbecue?”.

To add a calendar:

Go to alexa.amazon.com or access the Alexa app
Click Settings > Calendar
Select a calendar from the available platforms: Google (Gmail and G Suite), Apple (iCloud), or Microsoft (Office 365 or Outlook)
Log in to your account
Set a timer
A Pomodoro timer is a productivity enhancement tool that works by prescribing ideal work intervals and breaks. For example, you can set a timer that reminds you to take a 15-minute break for every hour worked, and setting this up in Alexa is easy.

To set a single timer:

Say “Alexa, set a work timer for 60 minutes.”
After the work timer finishes, say “Alexa, set a break time for 15 minutes.”
To set several timers at once, say:

“Alexa, create a work timer for 60 minutes.”
“Alexa, create a break timer for 15 minutes.”

But of course, due to the listening technology of Alexa, users should not expect 100% privacy. Here are a few ways that you can protect yourself from Alexa hearing and recording anything you don’t want her to hear:

Always Mute your Echo when Not in Use – The mute/unmute button can be located at the top of the device. Unmute and Alexa is no longer listening.
Don’t connect sensitive accounts to your Echo – This has proven to be a problem for users on multiple occasions.
Erase old recordings – If your Echo is connected to your Amazon account, as it should be to get the most out of it, you can manage recordings. This can be done by logging into Amazon’s website and navigating to “Manage my device.” You can delete both individual queries and/or the entire search history.

The commands we’ve included here work for simple instructions, but you can modify them and use tons of other Alexa commands to suit your purpose. If you need recommendations on how you can work smarter with AI and other productivity tools, get in touch with us today at (800) 421-7151.

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WAMS, Inc.

The experts at WAMS, Inc. all have a background in the legal industry and understand the software and the demands that come along with it. That’s why all our clients receive a dedicated account manager and engineer with specific planning that works for your business needs. We didn’t break into the tech world to pinch pennies from clients. We go into every partnership to help their business scale gracefully. Your company growth is our company growth, always.