Managed IT Services

The All-Inclusive Business IT Support

When you partner with WAMS, you can rest assured that your data is safe and secure. Our managed IT services cover every component of your technology infrastructure, with security always being a top priority.

Why Invest in Managed IT Services?

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As a business owner, you have enough to worry about without having to constantly fret about the security of your IT systems. A managed IT service provider can take the burden of security off your shoulders, freeing you up to focus on running your business.

The best part: Managed IT services don’t operate on a break-fix model. Constantly putting out fires and conducting damage control means everyone is losing money. That’s why WAMS works proactively to avoid issues altogether – and minimize your interruptions.

At WAMS, we know that IT is really about people, not technology. Our managed IT service plans start with an examination of what makes your employees do their best work, then formulate a strategy that fits like a glove.

What’s Included in WAMS’s Managed IT Services?

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Security Management

An IT plan that doesn’t prioritize security isn’t an IT plan. We make no compromises on the quality of cyber protection. We use the best endpoint protection, antivirus/anti-phishing software, and incident response systems on the market – so you can approach each day without fear.

Network Infrastructure Support

We build scalable networks and infrastructures to make business growth feel natural. Our technicians manage everything from planning and installation to improvements and system updates.

IT Consulting

Business technology should work seamlessly every day – making your operation smarter. The WAMS consulting approach works closely with your organization to find what works best, what needs improvement, and how to make work life more efficient.

Some tasks are best managed in the cloud – others are not. We’ll find the perfect hybrid formula for your business to make operations smooth and efficient for everyone.

Employee Training

Your employees are the heart and soul of your business. They deserve tech features and processes that bring out the best in them. WAMS’s technicians work closely with employees to make sure they're using every component to the fullest.

Microsoft Office 365

Microsoft Office 365 is jam-packed with awesome tools – and we want you to make the most of them. Whether it’s Microsoft Teams, mail hosting, shared calendars, or anything else, we’ll ensure Microsoft deployment is seamless and reliable.

Work-from-Home Strategy

The shift to remote workplaces creates a host of challenges. WAMS makes this new reality safe and productive with security management, VPN, single sign-on technology, and more.

Backups

Issues happen in IT – and the severity depends on how prepared you are. We conduct daily offsite backups of your business data so you’re always prepared for the unexpected.

Help Desk

When you have a question or concern about IT, you deserve quick answers. WAMS immediately generates a ticket and works to resolve issues as quickly as possible.

Our Managed IT Services Plans

The WAMS Approach

Your peace of mind is the end goal of everything we do at WAMS. We want your workdays to be productive and optimistic – without looming concerns. Here’s how we manage your IT:

Proactiveness

Proactiveness

“Hindsight is 2020” is never a phrase we like to use. Our technicians monitor your IT day and night to keep your business running smoothly.

Fast Responses

Fast Responses

No one likes playing the waiting game, especially if it interrupts business operations. WAMS has dedicated account managers to ensure we respond to all questions and concerns as quickly as possible.

Friendly Support

Friendly Support

IT is a people business – so we only hire technicians with great interpersonal skills. When you work with us, you won’t get any condescending lectures, eye rolls, or anything else. That’s a promise.

Budget-Conscious

Budget-Conscious

Every company needs reliable IT support, and every company has a budget. We’ll work closely with you to map out a strategy that covers everything – for a reasonable monthly rate.

Are you ready to take business IT off your
worry list for good? Let’s talk about it today.

Schedule a free IT strategy call.