Need help but don’t have a code?

If you are on this page because you require remote assistance and haven’t been given a code from a Help Desk Analyst, please contact the WAMS Service Department via email ( or via phone (800-421-7151) in order to open a ticket and receive support.


Please enter the 5 digit code provided to you by the Help Desk Analyst so that we will be able to connect to your PC and provide you with the necessary remote assistance to solve your issue.

If you have misplaced the 5-digit code, please ask the Help Desk Analyst you are speaking with to provide it to you.