Avoid Data Loss in Office 365

Microsoft understands the value of business data and the costly repercussions of losing it. That’s why they’ve released a slew of security and compliance tools for Office 365 subscribers. But given the increasing sophistication and frequency of data breaches, these cloud security solutions aren’t enough to protect your files. You’ll need to follow these seven […]

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Browser Security for Business Data

The internet isn’t for the naive. It’s a wild place of dangerous creatures like polymorphic viruses, ransomware, scammers, and malicious hacker organizations. As  any business owner today would know, data is everything. If you or your employees browse the net unprotected, this valuable resource is threatened by cyber criminals on the lookout for easy targets. […]

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5 Proactive Defenses Against Cyber Attacks

As IT security consultants, we’re stuck between a rock and a hard place. Managed IT services providers (MSPs) such as ours want to provide clients with enterprise-level IT, but that requires that we specialize in overwhelmingly intricate technology. Explaining even the most fundamental aspects of cybersecurity would most likely put you to sleep instead of […]

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Office 365 Stops Billions of Phishing Emails

Sending phishing emails is the most common method hackers use to distribute malware and steal information. In fact, there are billions of phishing emails sent every year, and millions of people keep falling for them. However, if you’re subscribed to Office 365 there’s a good chance that you won’t see harmful messages in your inbox, […]

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Keep the Cloud Affordable with These Tips

Small and medium sized businesses and firms globally are adopting cloud technologies. However, there are hidden costs that some business owners might not be aware of. They might not seem like much at first, but those costs could eventually snowball. Follow these five tips to keep the cloud from breaking the bank: No standalones Cloud […]

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Is CRM Software Essential to your Business?

The right technology investment can lead to business success. With customer relationship management (CRM) software at the helm of your sales and marketing efforts, you can nurture long-lasting business relationships and improve your bottom line. If you need more convincing, we’ve compiled five more reasons why your business needs CRM. Grows with your business The […]

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What is App Virtualization?

Small- or medium-sized business (SMB) owners may be overwhelmed by their company’s IT demands. Fortunately, virtualization services are giving them a fighting chance to stay on top. Some technology vendors even recommend app virtualization services because many SMBs use it. Learn if it’s right for you by understanding the basics. What are non-virtualized apps? To […]

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Be Aware of these 4 Types of Hackers

Hackers come in all shapes and sizes. From kids wanting to gain notoriety on the internet to political groups trying to send a message, the motives for a cyberattack vary widely. So how can you protect yourself? It all starts with getting to know your enemy a little better. Here’s a profile of four different […]

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Forget These Disaster Recovery Myths

Disaster recovery (DR) isn’t what it used to be. Long gone are the days when a DR solution cost over a hundred thousand dollars and relied predominantly on tape backups. Cloud computing has dramatically changed the DR landscape. Unfortunately, there are still many misconceptions about DR. Here are a few of the myths that no […]

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Which Business Computers are Best?

We know that IT plays a big role in reaching your small- and medium-sized business (SMB) milestones. When it comes to hardware, you don’t need to be an IT expert to find the best possible solution. Here’s a concise and helpful guide to the best hardware for your firm. Portability Laptops allow you to keep […]

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4 Social Engineering Scams to Watch Out For

Experts are constantly creating new security systems to protect individuals and businesses from hackers. From those who want to attend popular events like the Olympics to avoiding an angry boss, hackers are preying on gullible victims to circumvent network security systems and steal sensitive information. If you don’t want to be the next victim, read […]

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4 Questions You Should Ask Any IT “Expert” Before Letting Them Touch Your Network

As businesses have become ever more dependent on technology, IT services providers have been popping up left and right. They’ve all got different strengths, capabilities and price points to consider. Some charge you by the hour and, while available to address any concerns you may have, they are pretty hands-off. Others are working on your […]

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A Quick Guide to Choosing a Mouse

The good ol’ two-button mouse just won’t cut it anymore. They’re unresponsive, uncomfortable, and the cord somehow ties itself up every time you put it in your bag. However, buying a new mouse can be confusing, so if you’re having difficulty picking the right one, here are some things you should keep in mind. Cable […]

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Master Microsoft Excel with these 3 Tips

Digital literacy is all about mastering essential computer skills like navigating search engines and word processors. But one of the most crucial you need to learn is Excel. Check out these tips to be an Excel master. Pie and Sunburst Charts Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong […]

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How to Make Sure You Never Fall Victim to Ransomware

Late last March, the infrastructure of Atlanta was brought to its knees. More than a third of 424 programs used nearly every day by city officials of all types, including everyone from police officers to trash collectors to water management employees, were knocked out of commission. What’s worse, close to 30% of these programs were […]

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How Business Continuity Plans Can Fail

Just because your IT provider has a plethora of awards and certifications under its belt doesn’t mean that you can blindly hand over your business’s future to them. Often times, there are some aspects in your business continuity plan that tend to be overlooked by your provider. We have rounded up some of these issues […]

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Upgrading to a Dual Monitor System

Small businesses and firms are always searching for ways for their employees to be more effective computer users. But before you go out and buy bigger hard drives and faster processors, you should consider upgrading your desktops to a dual monitor system. Read on to find out about the advantages of using two monitors per […]

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Server Administration 101: Temperature

Servers are the heart of many firms and businesses.  And with the strain that most businesses put on their servers, one of the most important maintenance variables is temperature management. Understanding why keeping your servers cool is vitally important and could save you from an expensive crash, troubling data loss, or reduced hardware reliability. How […]

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How to Make the Most of Microsoft Word

Microsoft Word has become the go-to word processor for businesses big and small. It is used by every department and almost every type of personnel, but its constant updates and huge number of features mean there are lots of functions unknown to most users. Here, we uncover some of the most useful tricks with Word […]

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New Spectre-Style Attack Discovered

Security experts are constantly discovering new potential threats, and quite recently, they’ve found a new type of Spectre-style attack more dangerous than the original. Here’s a quick rundown of the new Spectre variant. Spectre 101 For those who don’t know, Spectre is a vulnerability in modern computer chips like Intel and AMD that allows hackers […]

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Cloud: 4 Common Myths Debunked

Overhyped reports of cloud hacks and server failures can lead some small business owners to be wary of a service that has so much to offer. So what are these common misconceptions about cloud computing? Here are a few myths people believe about the cloud. #1. Cloud infrastructures are unsecure Information security is a necessity […]

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5 Tips for Buying a New Computer

There are so many different types of computers out there, each with varying specifications and capabilities – how do you find the best one for your needs? Whether you’re purchasing a computer for yourself or for your family, here are a few things to keep in mind that will help you make the right decision. Desktop […]

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IT Security Policies your Office Needs

When it comes to Internet security, most small businesses don’t have security policies in place. And considering that employee error is one of the most common causes of a security breach, it makes sense to implement rules your staff needs to follow. Here are four things your IT policies should cover. Internet In today’s business […]

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Regularly Evaluate Your Cybersecurity

Experts estimate that the global market for cybersecurity products this year will exceed that of last year. At first glance, an increase in spending seems necessary and shows that businesses are becoming more aware of cybersecurity issues. But a closer look may prove otherwise. Learn why your company could be investing in cybersecurity products the […]

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The Benefits of Virtualization in 2018

The relationship between computer hardware and software can be frustrating. Both require the other to function properly, but both also require individual attention. Virtualization makes this relationship more flexible, and we’ve got a rundown on a few of the best examples. More technology uptime Virtualization vendors use fancy names for the features of their technology, […]

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How to Reduce Your PC Power Consumption

Every home or office has a computer. In one year, a typical desktop that’s on 24/7 releases carbon dioxide that’s equal to driving 820 miles in an average car. To save energy, you don’t need drastic changes; you can start with making small adjustments that will ultimately accumulate to significant savings. 1. Disconnect your external […]

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Malware Strain Infects 200k More Devices

Yet another global malware infection has been making headlines and the story just took a turn for the worse. When the news of VPNFilter broke, experts warned that 500,000 devices were already infected, but now they believe that number is much higher. Thankfully, it’s not too late to protect yourself. VPNFilter recap A team of […]

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Industries that Need Virtual Desktops

Apart from the cloud, one of today’s biggest IT trends is virtualization. And why not, it has helped countless businesses in more ways than one. An emerging model of virtualization is virtual desktop infrastructure (VDI), which involves hosting a desktop operating system and making it available on almost any device. It is most effective in […]

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Tips to Reduce Risks After a Security Breach

No company is completely safe from data breaches. For proof, look no further than companies like Yahoo, AOL, and Home Depot, which compromised millions of personal customer information. That said, no business is completely helpless, either. The following steps can minimize the risks to your business in the event of a large-scale data breach. Determine […]

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HTTPS Matters More for Chrome

HTTPS usage on the web has taken off as Chrome has evolved its security indicators. HTTPS has now become a requirement for many new browser features, and Chrome is dedicated to making it as easy as possible to set up HTTPS. Let’s take a look at how. For several years, Google has moved toward a […]

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Should you Worry About the New IoT Malware?

A malware infection is one of the worst things that could happen to your Internet of Things (IoT) devices. But some users don’t even know there are IoT-targeted attacks that threaten computers, networks, and data. Rebooting an IoT device is a simple way to remove malware, but for those already infected with the latest strain, […]

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Debunking the Top 4 Virtualization Myths

Unless you work in IT, you don’t need to understand the intricacies of most business technology. Complicated explanations usually just lead to misunderstandings, which is especially true for virtualization. Many of the things you’ve heard about it are false. Myth #1 – Virtualization is too expensive for SMBs Many people assume that the more advanced […]

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AI-Powered Advances in Customer Support

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service AI has two capabilities that enhance […]

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New Malware Infects SOHO Routers Worldwide

Talos recently warned that at least half a million routers have been endangered by a new form of malware called VPNFilter. After an earlier version targeted devices in Ukraine, VPNFilter has spread rapidly in around 54 countries, affecting home and small business routers. How VPNFilter Works Talos cited the vulnerable devices as Linksys, MikroTik, Netgear, […]

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What to Tweak when Setting Up Windows 10

There are steps that need to be taken after unboxing a new laptop. After installing Microsoft’s Windows 10, you need to unlock its full potential by tweaking some important settings. The best thing to do is get help from a technician, but there are a few things you can do without assistance. #1 Check for updates Your new laptop should […]

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Protect your Facebook and Twitter from Hackers

In the wake of Facebook’s worldwide privacy scandal, it’s time to revisit some social media best practices. Your information is incredibly valuable, and you can’t rely on social media platforms to keep it safe from hackers. Heed these tips to make sure your Facebook and Twitter accounts are well secured. Lockscreens Exist for a Reason Make […]

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Overheating Laptop? Here’s How to Prevent It

If you own a laptop, chances are you’ve noticed how hot it can get. You might not know it, but your laptop may already be overheating, which will lead to decreased efficiency and a shorter lifespan. Here’s how to protect your laptop from further damage due to overheating. Causes of overheating Laptops create heat during […]

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Be Smart and Back Up Your Valuable Data

Storing copies of your business data in the cloud will help you avoid the risks associated with broken hard drives, lost or stolen devices, and human error. That’s because entrusting your data to an expert service provider means you’ll have trained professionals handling the backup of your business assets online. How should you go about choosing […]

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5 Steps to Enabling Virtualization on a Local Computer

Keep in mind that virtualization is one of the most effective ways to significantly reduce IT expenses, while simultaneously increasing efficiency and flexibility. But are issues hindering you from enjoying virtualization on your PC? Here are detailed answers for you to fix these problems. #1 Enable Virtualization in Your BIOS In most cases, virtualization won’t […]

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Browser-Based Biometrics Boosts Security

Earlier this month, the World Wide Web Consortium, announced plans to begin allowing users to log into online accounts with fingerprints, facial scans, and voice recognition. This will not only boost security, but also make account management much simpler. Authenticate Your Profile on Your Mobile Device Chrome OS, Windows, and MacOS, Linux, and Android are […]

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Safety Tips for Watering Hole Attacks

Bad news, internet users: Cybercriminals have developed more advanced tricks to compromise your systems. While you may be familiar with attacks involving suspicious emails, the new kid on the block known as watering hole attacks are far more nefarious and effective. Fortunately, there are a few things you can do to keep yourself safe. What […]

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New Security Features on Office 365

To bolster users’ safety, Microsoft recently added security features to Office 365. These enhancements give home and business users peace of mind whenever they send an email, share a link, or forward an attachment. There’s no such thing as being too secure, so we recommend staying abreast of them now. Files Restore in OneDrive Previously […]

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5 Tips on Keeping Mobile Workers Connected

Due to increasing connectivity and technological advances, mobile workers are increasingly becoming the norm in almost every industry. Business owners need to ensure these workers stay connected, so we’ve got some helpful tips on how to effectively apply mobile performance management. The ability to manage the workforce out in the field requires a modern support […]

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Phishing Hits Businesses at Tax Time

Phishing schemes abound every season, and tax season is no exception. It’s an important time of year in the corporate world and cybercriminals are looking to take advantage of it, which is why your business must ensure that your confidential data is kept under lock and key. Phishing baits to watch out for Phishing attacks […]

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3 Tips to Maintain a Secure Facebook Account

In March 2018, disturbing reports circulated on the web that revealed a company named Cambridge Analytica harvested confidential details of 50 million Facebook accounts. If you’re concerned that your private details are being passed around by private companies, consider the following 3 tips to maintain a confidential Facebook profile. Download your Facebook data The thought […]

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Keeping Cloud Costs Under Control

One of the most well known benefits of the cloud is it boosts cost efficiency. By moving to the cloud, small- and medium-sized businesses no longer have to worry about purchasing high-end equipment or maintaining full-scale data centers. However, there are quite a few costs associated with the cloud, so it’s important you know how […]

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Don’t Ever Let Your IT Company Do This To Your Computer Network

Today, when companies need to be lean, nimble and brutally efficient to survive in a competitive marketplace,cutting unnecessary costs is paramount. Unfortunately, it can be easy when you’re on a tight budget to accidentally strip away components of your business that may seem gratuitous but are actually essential to your success. One of the first things […]

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Does Private Browsing Secure Your Data?

If you’re getting targeted with surprisingly relevant ads, there’s a chance your internet activity is being tracked and analyzed by market researchers. While this doesn’t bother most people, private browsing mode can offer you some protection against online marketers and would-be data thieves. What is private browsing? Your web browser – whether it be Chrome, […]

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Prep for IT Incidents with External Support

Regardless of your best office IT strategies, it’s nearly impossible to thwart every type of cyberattack. And when they do happen, most businesses depend primarily on their internal resources and personnel. On the other hand, some organizations have realized the risks and complexities involved and have sought external support from leading industry specialists. Here are […]

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Best Uses of Alexa in a Business Setting

Individual users find plenty to like about Amazon’s AI technology Alexa. It’s a great way to control smart home devices and perform small tasks like make shopping lists and answer phone calls. But Alexa also gets things done for business users, and here we’ll list some of the most useful. Create and manage to-do and […]

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Outlook Tips to Increase Productivity

Microsoft is constantly updating and improving its Outlook email program, and some users struggle to keep up with all the new and exciting features. Look no further if you wish to catch up on the latest productivity-enhancing tricks. Clean Up your inbox No matter inbox how meticulously organized your Outlook inbox is, there’s always room […]

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HTTPS is Something to Care About

For all the time we spend discussing the complexity of internet security, there are a few simple things you can do. Avoiding websites that aren’t secured with the HTTPS protocol is one of them. It’s a habit that can be developed with a better understanding of what the padlock icon in your web browser’s address […]

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New Scam Freezes Browser to Panic Users

New Scam Freezes Browsers to Panic Users Con artists have created a new method of deceiving users by freezing their browsers and displaying a security notification with bogus tech-support contact details. This adware scam has been found to affect users in both Windows and macOS. Their ultimate goal is to scare potential victims and trick […]

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Top Tips for First-Time Virtualization Users

Unlike most solutions, virtualization technology is not plug and play. It requires you to understand your IT environment and know which aspects could and should be virtualized. This is not something we expect first-time virtualization users to grasp right away, so if you’re planning to implement it, follow these tips. Conduct an assessment Evaluating your […]

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Cryptojacking: How to Protect Yourself

Over time, your computer will work slower as software requirements become more demanding. But if you have a relatively new computer, and are experiencing performance problems after clicking a link or visiting a website, you might be the victim of a new cyberattack scheme known as cryptojacking. Hijacked hardware Cryptojacking secretly uses your computer to […]

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How to Enjoy Your New Laptop

Did you just get the newest laptop? New tech toys are always very exciting, but before you start showing off your new purchase, there are five steps you should take to make your laptop experience even more enjoyable and long-lasting. 1. Update your laptop’s operating system One of the first things you should do before […]

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Distributed Spam Hides Illegal Activities

Cybercriminals are fairly experienced at avoiding detection. By the time you notice they’ve infected your computer with malware or hijacked your account, serious damage has most likely already been done. To make matters worse, they have another way to hide their illegal activities, and it involves sending thousands of spam emails. Understanding DSD Distributed Spam […]

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WARNING: Your Business Is More Likely To Be The Victim Of Cybercrime NOW Than Ever Before…Take These Steps Today So You Don’t Get Hacked!

Though we’re in the midst of an unprecedented rise in high-profile cybercrime incidents, it’s easy to assume that our own much smaller businesses are safe. Sure, we think, hacking into the data stores of J.P. Morgan, the U.S. Government, or Virgin America can net hackers millions and millions of dollars.  Why would they bother with […]

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Fortify Your Data, Physically

Truly optimized security settings and software are beyond the capacity of most business owners. You just don’t have time to tinker with your office IT. Instead, try these quick and easy tips before calling us. Cover Up Your Webcam There must be some credibility to doing this if Facebook founder, Mark Zuckerberg, former FBI director, […]

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The Risks of Auto-Complete Passwords

If you’re disturbed by advertisements and “helpful” suggestions that are based on your internet browsing habits, recent research has found yet another source of online tracking. It’s a sneaky tactic that also comes with serious security concerns. Let’s take a look at what you can do to stop it from targeting you. Why auto-fill passwords […]

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2018: The Year of Social Media

Big-name social media platforms such as Instagram, Facebook and Snapchat are more interactive and responsive than ever. However, these platforms now have a plan to move another step forward in 2018. Here are the top 5 trends you should watch out for this year. The boom of Augmented Reality The launch of the new iPhones […]

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Small Business IT Hardware Checklist

It’s frustrating to return to the office after a long holiday only to be greeted by a disorganized workstation. If having clean, hassle-free technology is one of your company’s New Year’s resolutions, this technology hardware checklist can help. ✓ Clean up your computer components Wipe your monitor with a clean, static-free fabric; remove excess dirt from […]

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What are Virtual Containers?

Virtual containers have recently gained prominence with the open-source container platform, Docker. It promises to change the way IT operations are carried out, just like virtualization technology did a few years ago. Read on to know more about this revolutionary breakthrough and how it can help your business. What are containers and why are they […]

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New add-ons for Gmail!

Google is giving people an early Christmas present this year with the launch of several third-party add-ons for Gmail. This might not be the most exciting news from the technology giant, but as with the majority of its new feature launches, you can expect them to make life much easier. Google’s focus is on productivity […]

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Understanding Virtualization Strategies

If the phrase “virtualization technology” either stresses you out or puts you to sleep, this article is for you. We’re going to explain once and for all how this emerging trend works and how small businesses can take advantage of it. What is the core concept of virtualization? By virtualizing any of the items below, […]

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Do More with Microsoft Office!

Have you been putting off learning about all the features in Microsoft Word, Excel, or PowerPoint? We don’t blame you. But mastering them can be extremely beneficial. That said, here are some free training videos that will help you get more out of Microsoft Office. Office Basics is a series of free Office training videos […]

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What you need to know about VPNs for Personal Use

With stories of large-scale data breaches and internet service providers tracking internet habits, online privacy is becoming a rare commodity. Incognito mode and private browsing features may be able to cover up your browsing history, but they don’t completely protect your online activities. You need a Virtual Private Network (VPN). What is VPN? Simply put, […]

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What’s New with the Chrome Cleanup Tool?

Even if you’re sure that the websites you visit are safe, harmful software can still slip through, especially when you download and install free programs and applications. As the world’s most popular browser, Chrome is especially prone to infection. Fortunately, Google has improved Chrome’s Cleanup tool for Windows by integrating the following security features. Detect […]

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Cybercriminals Confess

 The Top 5 Tricks, Sneaky Schemes And Gimmicks They Use To Hack Your Computer Network The contemporary world is rife with digital thieves. They’re penetrating the complicated data structures of huge credit-monitoring companies like Equifax, scooping up the personal information of millions of people. They’re releasing sensitive customer data to the public from discreet businesses […]

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Benefits of Serverless Computing

“Serverless computing” sounds like a dream come true. It conjures images of a world where business owners don’t need to worry about purchasing expensive hardware or configuring complex software. But serverless computing isn’t just a dream, it’s the next big thing in cloud computing. What is it? Outsourcing workloads to the cloud — like websites […]

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Google Weighs in on Account Hijacking

According to experts, passwords shouldn’t be the only way you defend your accounts. After all, hackers have plenty of tricks and tools to steal them. So to help businesses fully understand the risks involved, Google conducted a study on the causes of account hijacking. The results From March 2016 to March 2017, Google and UC […]

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Beware of Sneaky Microsoft Office Malware

Cybersecurity systems are getting better at identifying and preventing attacks coming from all directions. At the same time, hackers are coming up with new ways to bypass these systems. While online scams are the most common ways to do this, cybercriminals have discovered a new attack method using Microsoft Office. What’s the new Office threat? […]

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Watch Out for the Huge KRACK in WiFi Security!

A fundamental flaw with WiFi networks has recently been discovered by two security researchers. According to their reports, the KRACK vulnerability renders advanced encryption protocols useless and affects nearly every wireless device. Read on to find out more about KRACK hacks and how you can defend against them. What is KRACK? Simply put, KRACK, short […]

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