Office 365 Web App Launcher Improvements

Do you sometimes wish you could get to your Office 365 applications faster? Microsoft has tweaked the Office 365 web app launcher so you not only get to your apps faster, but you also get to view your most relevant programs, files, contacts, and activities more conveniently. Here’s how it can make you more productive. […]

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What Are the Advantages of SaaS?

Almost every business relies on software to operate, and for most SMBs and firms, the costs of software — including license and maintenance — are painfully expensive. So is there a solution that allows you to leverage the power of software without a high price tag? One candidate is the software delivery service called SaaS. […]

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Equifax’s Leak: Lessons Learned

No business owner wants their customers’ data leaked, but no matter how well your prevention plan is, the unexpected can happen. And when it does, what will determine the fate of your business is how well you respond to it. So before you start planning an incident response, read the following story and recite this: […]

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Office 365 Threat Comes with New Techniques

If you’re using Office 365, you wouldn’t want to miss this news: Online scammers are carrying out a highly customized spear-phishing campaign to steal Office 365 users’ credentials and attack organizations internally. Get yourself informed and read on. What makes it different from other scams? The new threat comes in the form of spear phishing, […]

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SMBs Survive Disasters With Virtualization

Hurricanes Harvey and Irma caused millions of dollars in damages. Some of that damage was unavoidable, but hundreds of businesses managed to stay open thanks to innovative virtualization solutions. If you’re not already taking advantage of this technology, it’s time to find out what you’re missing. Virtual desktops In most offices, employees are still dependent […]

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DR Tips for Floods and Hurricanes

The trail of devastation left by Hurricanes Harvey and Irma has reminded us once again that coastlines and even entire regions of the country can be demolished by natural disasters. While catastrophes cannot be prevented, planning around them with a well-crafted disaster recovery (DR) strategy can help minimize the damages and keep your business alive. […]

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Reduce Your Printing Costs with These 5 Tips

Outdated printers, the lack of a printing workflow, and an over-reliance on hard copies may be contributing to your ballooning printing expenditures. With some creative problem-solving and fresh ideas, you could drastically reduce your printing budget. Start by following these five tips. Replace Outdated Printers Outdated and cheap printers may be functional, but they are […]

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Social Engineering Exploits Facebook

You’ve received a message from one of your Facebook friends. You click on the link not knowing what you’ve gotten yourself into. This describes one of the latest social media adware schemes, which has wreaked havoc on Facebook users worldwide. What is it? Little is known about the adware itself or those behind it, but […]

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Move over IE, Hello Microsoft Edge!

Not all Windows users are fans of Internet Explorer, and not all Mac users are crazy about Safari. But there’s good news for Windows users: Windows 10 replaces IE with a brand new browser, Microsoft Edge. Here is a list of the key features you shouldn’t miss out on: Import favorites You can easily import […]

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Are all Hackers Out to Do Harm?

Newspaper headlines and Hollywood movies have influenced our understanding of computer hackers, but in the real world it’s not so simple. Some hackers are making tremendous contributions to the field of cyber security, it just depends on which hat they’re wearing that day. Take a few minutes to learn about white, black and gray hat […]

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6 CRM Best Practices You Need to Know

Most companies have customer relationship management (CRM) software to help them keep track of contact information and purchase history. But having a large database is worthless if you’re not using it to build long-lasting relationships. To keep existing clients coming back and bring new ones in, follow these CRM best practices. Always update customer information […]

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Ways to Protect your Company Mobile Devices

Mobile devices can’t accomplish everything that desktops and laptops can, but that doesn’t mean they’re not important to businesses. More and more employees are using smartphones and tablets to increase productivity and enhance collaboration. But before you adopt a mobile device policy, you must keep them safe from cyber criminals. Cyber criminals now have more […]

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Know These Types of Malware to Stay Protected

Computer threats have been around for decades. In fact, one of the first computer viruses was detected in the early 70s. Technology has come a long way since then, but so have online threats: Spyware, ransomware, virus, trojans, and all types of malware designed to wreak havoc. Here’s how different types of malware work and […]

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Tell Office 2016 and Office 365 apart

Microsoft delivers some of the best productivity tools for businesses worldwide. Office 2016 and Office 365 are the most popular software in the market today. And while both offer Word, Excel, and PowerPoint, there are some significant differences between each product. Read on to find out. How they’re paid for Office 2016 is a stand-alone […]

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Tips and Tricks for Avoiding IoT Threats

Internet of Things (IoT) devices have become more popular with businesses in recent years. This is largely because they can keep track of large amounts of information, analyze data patterns, and streamline business processes. But as you introduce more internet-connected devices into the office space, you may be exposing your business to attacks. Set passwords […]

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An Intern’s Week at WAMS

WAMS had the pleasure of partaking in an internship and career exploration program called “Living the Map.” A student from Colorado College was interested in spending a week with a marketing executive. Daniel Seddiqui of “Living the Map” reached out to me about this opportunity and sent me Alan Fox, an ambitious college student who […]

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Nyetya Ransomware: What You Need to Know

Nyetya, a variant of the Petya ransomware, is spreading across businesses all over the world. Although it shares the same qualities as WannaCry — a ransomware deemed ‘one of the worst in history’ — many cyber security experts are calling it a more virulent strain of malware that could cause greater damage to both small […]

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Get Ready for Chrome’s Ad Blocker

For the longest time, we’ve been visiting countless websites only to be greeted with annoying ads that never piqued our interest. Luckily, Chrome users won’t have to put up with them for much longer. Google will release an ad blocker early next year. To that end, here’s everything you need to know. What is it? […]

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Cybercrime Insurance Loopholes: Protect Yourself

As hacking hit the headlines in the last few years — most recently the global hack in May that targeted companies both large and small — insurance policies to protect businesses against damage and lawsuits have become a very lucrative business indeed. Your company may already have cyber insurance, and that’s a good thing. But […]

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Does the CIA Have Access to Your Router?

There are an exhausting number of cyber security threats to watch out for, and unfortunately you need to add another to the list. A recent leak from the CIA proves that routers are one of the weakest links in network security. The Wikileaks CIA Documents For several months, the notorious website famous for leaking government […]

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Changes to Office 365

Whether it’s for the sake of aligning with Windows 10, or not, Office 365 Pro Plus will be upgraded twice a year, in March and September. But what does this mean to business owners like yourself? Will the new update schedule affect how Microsoft plans to deliver and support ProPlus in the future? We’ll answer […]

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Quick Review: Why You Need Virtualization

With virtualization, you can make software see several separate computers where there is only one, or make several computers look like one supercomputer. That may sound simple, but it’s far from it. Of course the benefits are well worth it; here are just a few. More Technology Uptime Virtualization vendors use lots of fancy names […]

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Office 365 Tips to Make Your Life Easier

Office 365 receives dozens of changes every month, which explains why some get overlooked. While Office 365 Planner or Microsoft Teams are great tools for maximizing productivity, there are hidden functions and tricks you can use to make life a bit easier for yourself. Check out our six tips to improve your user experience with […]

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Fixing Computers Drains Your Firm’s Funds

Aside from overseeing your business’s network security, IT security staff are also adept at fixing personal computers. However, that doesn’t necessarily mean they should. In fact, such occurrences ought to be minimized, if not avoided altogether. Your security personnel should be focusing on more pressing issues. But if they’re toiling over PC repairs, not only […]

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How did WannaCry Spread so Far?!

By now, you must have heard of the WannaCry ransomware. It ranks as one of the most effective pieces of malware in the internet’s history, and it has everyone worried about what’s coming next. To guard yourself, the best place to start is with a better understanding of what made WannaCry different. Ransomware Review Ransomware […]

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Bluesnarfing? What you Need to Know.

When buying a technological device today, whether it’s a smartphone, a speaker, a keyboard or a smart watch, one of things people look for is Bluetooth compatibility. And who could blame them when Bluetooth has become a ubiquitous feature of technology that everyone can’t live without. But just like any technology, convenience can quickly turn […]

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Data Loss Prevention Tips for Office 365

Office 365 is a complete cloud solution that allows you to store thousands of files and collaborate on them, too. In addition to its productivity features, Office 365 comes with security and compliance solutions that will help businesses avoid the crushing financial and legal repercussions of data loss. However, even with its comprehensive security tools, […]

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Protect your Data from WannaCry

This month, ransomware has taken center stage yet again. WannaCry has already infected thousands of users around the world. In true ransomware fashion, WannaCry holds user data hostage until the victim decides to pay the ransom. What’s more alarming, however, is that the global success of this malware will likely spawn even more potent variants. […]

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Office 365 Gets New Security Tools

Security is, by far, the biggest issue concerning most businesses today. Although safeguards like firewalls and antivirus software are necessary, it is foolish not to take additional steps for protection in dealing with increasingly sophisticated cyberattacks. Today, companies require multiple layers of security to steer clear of cyberattacks and compliance woes. To help companies with […]

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Server Management: 4 Essentials

By their very definition, servers are tasked with managing significantly higher burdens than the average desktop workstation. If your business has a server onsite, there are so many things you need to consider to get the most out of your investment. Read on for a few of them: Mount Your Servers Properly Small businesses are […]

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3 Reasons Why Security is Better in the Cloud

If small- and medium-sized businesses think cyber security is impossible to manage now, just think about what it was like before the internet provided a way to receive IT support remotely. In today’s business landscape, enterprise-level solutions and security can be delivered from almost anywhere in the world. Read on to find out why that’s […]

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Tips on Prolonging Laptop Battery Life

Certain laptop brands have longer battery lives than others. But, there are power-saving techniques that help preserve battery power regardless of brand. Laptops are most useful to businesses with remote work policies, and if you spend the majority of your working hours on one, these tips on prolonging your its battery life will come in […]

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Homographs: The Newest Trend in Phishing

So much of cybersecurity depends on adequate awareness from users. Phishing for example, preys on people’s fears and desires to convince them to click on hyperlink images and text before checking where they actually lead to. However, with the latest trend in phishing, even the most cautious users can get swept up. Read on to […]

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When Did You Last Update Your Firmware?

Most IT consultants constantly remind clients of how important it is to update and patch their software, but neglect the importance of updating hardware. We don’t mean replacing it with new hardware; we mean updating the applications and settings coded into the physical IT powering every modern office. What is Firmware? Firmware is a very […]

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Back Up your Mobile Devices Now

Mobile phones’ sizes and styles went through massive changes in the last few years. And as their looks and dimensions changed, so did their functions. With better capacity and bigger storage, mobile phones turned into veritable mini-computers that businesses were quick to adopt as a vital office tool. Naturally, hackers got the memo. With new […]

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6 Ways To Dodge A Data Disaster

You stride into the office early one Monday morning. You grab a cup of coffee, flip on your computer and start checking e-mail… A note pops up that rivets your attention: “Your files have been encrypted. Send $5,000 within five days or they will all be destroyed.” You start sweating as your throat constricts and […]

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Why You Should Review Social Media Practices

With more and more social media platforms popping up all the time, it can be tough to keep track of social media policies and assess their effectiveness. However, if you fail to review them annually, your employees might get so obsessed with what’s trending on Twitter that they miss their deadlines. That would impact productivity […]

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Should Your Fear Government Surveillance?

Accusations of inappropriate government surveillance have been swirling after Wikileaks recently released thousands of pages supposedly detailing the CIA’s exploitation of compromised devices and applications. But in today’s climate, every headline needs to be taken with a grain of salt. Read on to find out what’s actually at stake and why you probably don’t need […]

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Check Out this List of Free Ransomware Decryptors

We’ve gotten so caught up discussing ransomware prevention with our clients that we’ve neglected to mention that several strains have already been defeated. In fact, there’s a decent chance you can actually decrypt all your data for free. Always make sure to check these lists before responding to a cyber attacker’s demands. The State of […]

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Which Type of Firewall is Right for You?

Software solutions are almost always more user-friendly than hardware solutions. There’s no need to worry about cabling, firmware, and power consumption. But when it comes to firewalls, a software solution just can’t measure up to its hardware counterpart. Make sure you have all the facts before deciding which is right for you. Software firewalls Calling […]

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Selecting the Perfect Office 365 Plan

Office 365 Business, Business Premium, Enterprise E1, E3, and E5. Each of these Office 365 plans offer different features and services. Implement the wrong one, and you may end up with a solution that doesn’t fully meet your company’s needs. To help your business select the right Office 365 license, we’ve summarized and listed the […]

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“Lucky Charm” Keeps Hackers Out

Ralph’s been a good employee for you. Shows up on time. Gets the job done. Doesn’t hassle anybody. He’s also a porn addict. When nobody’s looking, he’s visiting sites – on your network – that you’d be appalled to see. IF…you knew about them. Without careful monitoring and filtering, this kind of Internet use on […]

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Fileless Malware is Back; Are You at Risk?!

How many times have you read a shocking headline, only to find the attached article incredibly underwhelming? Over the last several weeks headlines decrying the threat of “fileless malware” have been everywhere, but the truth is a little less scary. Let’s take a look at what’s really going on and who’s actually at risk. What […]

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Be the First to Enjoy New Office Apps

Microsoft churns out new Office 365 features for users almost every month. Last year, there were several additions to Word, Excel, and PowerPoint that further enhanced user experience. This year, Microsoft will likely introduce new features that can benefit businesses. If you want to stay on top of new Microsoft features and experience these advantages […]

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3 Common Mistake in Virtualized Networks

Data storage may be one of the easiest facets of virtualization to explain, but that doesn’t make it immune to problems arising from confusion. There are a few things that can cause virtualized data storage to underperform, and most of them can be easily fixed by technicians who know their stuff. Read on to find […]

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How Can You Go From Reactive to Preventive IT?

Shopping around for a managed IT services provider is tough. You’re looking for a business to manage extremely complex and delicate technology, so they can’t be expected to get into the nitty gritty details of DNS-layer security, intrusion prevention systems, and encryption in their marketing content. But one thing does need clarification: What exactly are […]

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Hyperconvergence Improves Virtualization

Don’t worry, we’ll keep this one simple. Virtualization is confusing enough, and hyperconvergence is one of the newest solutions within the field, making it even harder to grasp. The quick and easy summary is this: Hypconvergence is about virtualizing the hardware and software components required to deploy and manage databases and virtualized desktop infrastructures. Not […]

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4 Ways IoT Will Change the Game

From smart thermostats to wearable devices, the Internet of Things (IoT) has reinvented the ways both businesses and individuals connect. Many IT experts have even labeled IoT as a “game changer,” and while we’re usually skeptical of this term when it comes to new technology, IoT devices can open up your business to a multitude […]

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5 Reasons to Purchase CRM Software

Failure to understand your customers’ needs and wants could result in ill-informed marketing strategies. When your company can’t satisfy their demands, they’ll likely turn to your competitors instead. To prevent this, deploying a customer relationship management (CRM) system can make a world of difference. Here’s a handful of reasons to make the switch. Grows With […]

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Chrome and Safari: Hackers’ Newest Tools

Filling out web forms often seems like an unbearably monotonous obstacle that gets in the way of online shopping, booking a plane ticket, and doing other types of online registration. With many of today’s transactions done online, people have become accustomed to relying on their browsers’ autofill function to save time. But being able to […]

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The Latest Apple Malware Takes Over Webcams

“The first…of the new year,” is often a coveted title – but not always. With a reputation as a hardware provider whose devices outshine its competitors in the field of cybersecurity, Apple certainly isn’t happy that “The first Apple malware of the new year,” was awarded so early on. We strongly believe in the safeguards […]

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New Malware Tests Virtualization Security

One of the core principles of virtualized technology is the ability to quarantine cyber security threats easily. For the most part, vendors have been winning this security tug-of-war with hackers, but that may change with the resurrection of a long-dormant piece of malware that targets virtualized desktops. If your business employs any form of virtualization, […]

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3 “Must-Do” IT Resolutions For 2017

“Never before in the history of humankind have people across the world been subjected to extortion on a massive scale as they are today.” That’s what The Evolution of Ransomware, a study by Mountain View, California-based cybersecurity firm Symantec, reported recently. If you have any illusions that your company is safe from cyber-attack in 2017, […]

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Managed Services for Cyber Security

Ransomware, Trojan horses, spyware and malware are things firms like yours don’t ever want to come across. While the term cyber security was once thrown around to scare businesses into purchasing security software, today’s sophisticated threats can have an immense impact, and often one that antivirus solution alone can’t handle. With that in mind, we’ve […]

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Don’t Dismiss Disaster Recovery for 2017

Over the previous months, you’ve probably heard about new and disruptive trends like virtual assistants, smartphones, and automation technologies. Some of these IT solutions may even be placed on top of your business priority list. However, with floods, fires, and power outages just around the corner, disaster recovery and business continuity plans should always have […]

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New Ransomware Demands Sacrifice

It’s scary to think you can be simply browsing the Internet when WHAM! A screen pops up out of nowhere claiming that you have been hijacked and will need to pay a bitcoin to free your computer. Unfortunately, ransomware like this is not uncommon. But now there’s a new, more devastating virus that asks victims […]

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Collaboration-Driving Office 365 Updates

Communication might be the key to personal relationships, but collaboration is the key to business connections. That’s why many small- and medium-sized businesses are looking into Office 365, a productivity and collaboration-enhancing software that allows employees to stay productive on-the-go. Recently, Microsoft announced some new Office 365 features, and we’ve rounded up the four latest […]

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Why HTML5 leads the Charge for Chrome

Most people are familiar with the problems associated with loading a Flash-based page, from slower loading times to page crashes that require restarting the browser altogether. Now, Google has announced that its browser will disable Flash and initiate an HTML5 default that will eventually trickle down to every Chrome user. Learn more about how Google […]

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Increasing Windows Update Speeds

One of the issues that face most users of Microsoft’s latest operating system platform is the amount of time and processing power required to perform Windows 10 updates. This issue causes problems both for businesses and individual users alike, because the newest Windows operating system processes these updates automatically. However, Microsoft has come up with […]

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How Automation Helps Small Business Marketing

Small business marketing has often been a difficult endeavor for small business owners. Marketing involves a great deal of time, effort, and can require significant financial investment. For a long time, marketing automation was something only enterprise-level businesses and corporations could afford, but with new technology, that’s no longer the case. Read up on the […]

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$1.5M Cyber-Heist Typifies Growing Threat

Efficient Escrow of California was forced to close its doors and lay off its entire staff when cybercriminals nabbed $1.5 million from its bank account. The thieves gained access to the escrow company’s bank data using a form of “Trojan horse” malware. Once the hackers broke in, they wired $432,215 from the firm’s bank to […]

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Protect Yourself from this iPhone Video Bug

Although iPhone bugs and malware are typically unheard of, there’s one circulating the web that you should be aware of right now. The bug, which was discovered in Reddit, is a brief, five-second video that when played causes your iPhone to freeze and ultimately crash. So far the malicious video’s intentions are still unknown, but […]

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Security Breaches: Tips for Prevention

As long as businesses host valuable data, cyber criminals will continue to bypass the security protocols meant to protect this data. The causes of security breaches range from device theft or loss, weak and stolen credentials, malware, and outdated systems that use ineffective security measures. And with these five tips, you can take the first […]

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New Features Keep Office 365 Users Safe

The new features recently unveiled by Office 365 promise to bring business owners to a more secure and knowledgeable position in which to make important decisions regarding the future of their corporation. Microsoft expanded the popular program’s basic scope to include data protection and productivity tools, including the replacement of Delve Analytics with the MyAnalytics […]

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iPad Mini 5 Feature Leaks

Contrary to everyone’s expectations, the new iPad Mini 5 will not be launched like other Apple products in September. People expect it to be launched in March 2017. The previous iPad Mini 4 is like the first iPad but slimmer and with additional features. iPad Mini 5 is expected to be an improved version of […]

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Falling for It: Youth and Tech Scams

As long as there have been salesmen, there have been scammers trying to sell useless products. Traditionally the elderly have fallen prey to cold-call fraud, but now scam artists are getting tech-smart, and it’s the younger generation of computer users who are falling for scams. Let’s find out just what’s going on with this new […]

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Choosing the Right Computer for Your Firm

Running a firm, you probably work more than 40 hours a week to build your business up. From the intricacy of your clients’ needs to the mundane details of running a business, you’ve got your hands full making choices that can make or break your firm. One important decision you’ll have to make is about […]

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Communicate Better with the Outlook Update

Microsoft Outlook has recently gone through some major updates and renovations. These updates apply to anyone using Outlook 2016, Outlook 2013, Outlook 2010, and Outlook 2007. The purpose of all the massive changes to this oft-used communications tool is simple: to improve user experience and make this a streamlined and easy-to-navigate communications hub. Here are […]

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Windows 10 Releases New Security Patches

Windows 10 delivers comprehensive protection with built-in security features, including anti-virus firewalls and windows defender. The operating system also updates itself regularly to keep your security current and to continuously help safeguard against threats. Unfortunately, nothing is perfect, and Microsoft has announced some dangerous flaws hiding within Windows 10. But fret not, they’ve released patches […]

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Increase Productivity with Web Monitoring

With YouTube, Reddit, and Instagram just a few clicks away, it’s a miracle you can get anything done during an eight-hour workday. As you’re probably well aware by now, there is a huge possibility for employees to waste precious time on sites not related to your business. This problem arises when a company does nothing […]

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The Benefits of HaaS for Firms

Starting a business may seem simple, but running one has its costs. For a business to run efficiently, there must be necessary resources. IT equipment is one such resource, and it must be updated regularly to keep up with the pace of technology. Additionally, purchasing equipment is costly, and most businesses are now opting for […]

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