Debunking 4 Common Myths about Complying with Data Privacy Regulations

The General Data Protection Regulation (GDPR) protects the data privacy rights of European Union citizens, while the California Consumer Privacy Act (CCPA) gives California residents more control over their personal data. Similarly, the Health Insurance Portability and Accountability Act (HIPAA) safeguards the medical information of US citizens. Regulations that protect people’s privacy and data rights […]

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What You Need to Know about Foldable Phones

Foldable phones have been stealing the tech spotlight recently, but are they really all they’re cracked up to be? Here is what you need to know to make up your own mind. Thanks to new offerings from Samsung and Huawei, foldable phones have been making a comeback. These mobile devices are smartphone-tablet hybrids. Vendors are […]

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Are Your Employees Inadvertently Exposing Your Company’s Sensitive Data?

The ease in which employees can now share information coupled with current cultural trends is causing accidental data leaks in many businesses. Learn how to prevent employees from accidentally exposing your organization’s sensitive data. The number is eye-opening: 83% of companies believe that employee errors have put sensitive business and customer data at risk of […]

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Malvertising Is Likely Coming to a Browser Near You

Cybercriminals are increasingly posting malicious ads on legitimate websites to obtain data and spread malware. Discover how malvertising works and what you can do to protect your business from it. Cybercriminals do not take holidays off — in fact, they often use them to their advantage. That’s how a group of hackers celebrated President’s Day […]

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6 Ways to Make Your Passwords Easy to Crack

Passwords are an important line of defense against cyberattacks, yet many people make it easy for hackers to crack them. Here are six mistakes that people often make when creating passwords. Serious consequences can result from cracked passwords. Cybercriminals might use them to steal money or data from the compromised accounts. Or they might change […]

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7 Ways to Spend Less Time Dealing with Emails

Business professionals often spend a lot of time reading and responding to emails every day. If you are one of them, here are seven ways you can reduce the amount of time you spend dealing with emails. In many businesses, employees use emails to communicate with each other, customers, suppliers, and other business associates. And […]

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What Is Digital Transformation and Why Are Companies Pursuing It?

Digital transformation is a popular topic of discussion in boardrooms. Learn what digital transformation is all about and why companies are interested in digitally transforming themselves. IDC predicts that at least 55% of organizations will be digitally transforming themselves by 2020. But what exactly is digital transformation? More important, why are companies pursuing it? What “Digital […]

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Don’t Let Your IT Policies and Procedures Fall by the Wayside

IT policies and procedures are not “set and forget” documents. Discover why they need to be reviewed regularly and learn some tips on how to do so. Businesses sometimes create IT policies and procedures and then forget about them. Reviewing IT policies and procedures is important for several reasons, including: Keeping IT systems running optimally. Companies create […]

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Reputation Jacking: Another Trick Up Hackers’ Sleeves

Reputation-jacking is on the rise. Discover what reputation-jacking is and why cyber criminals like to use it when attacking businesses. Cyber criminals have another trick up their sleeves. Besides using phishing emails to steal money and data from businesses, some hackers are now employing an additional technique known as reputation-jacking — using popular, legitimate cloud […]

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7 Reasons Why IT Projects Fail

Projects frequently fail in businesses. Here are seven common reasons why IT projects fail and how you can avoid these pitfalls. Having projects that fail is common in businesses. In one 2018 study, the Project Management Institute surveyed more than 5,500 companies and found that 15% of the projects they started failed. And these failures were […]

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4 Misconceptions about Tech Support Scams

Despite being common, there are many misconceptions about tech support scams. Not knowing the truth can result in falling victim to this type of fraud. Here are four misconceptions set straight. Tech support scams are common and costly. In 2017 alone, around 11,000 victims filed complaints with the Internet Crime Complaint Center (IC3). They reported losing […]

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Small and Midsized Businesses Continue to Be Common Targets in Ransomware Attacks

Ransomware continues to pose a significant threat to small and midsized businesses, according to a Datto survey of 2,400 managed service providers (MSPs). More than half of the MSPs reported that a least one of their clients experienced a ransomware attack in the first half of 2018. Although the average ransom was only $4,300, the attacks cost […]

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Why Cryptojacking Is More Dangerous Than Many Businesses Realize

  Cryptojacking might not seem as dangerous as ransomware or data breaches since cybercriminals are stealing a computer’s processing power rather than money or data. However, companies that dismiss this threat might be putting their businesses at risk. Cryptojacking malware is becoming increasingly sophisticated, which could spell trouble for companies unprepared for it. The Changing […]

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Avoid Data Loss in Office 365

Microsoft understands the value of business data and the costly repercussions of losing it. That’s why they’ve released a slew of security and compliance tools for Office 365 subscribers. But given the increasing sophistication and frequency of data breaches, these cloud security solutions aren’t enough to protect your files. You’ll need to follow these seven […]

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Browser Security for Business Data

The internet isn’t for the naive. It’s a wild place of dangerous creatures like polymorphic viruses, ransomware, scammers, and malicious hacker organizations. As  any business owner today would know, data is everything. If you or your employees browse the net unprotected, this valuable resource is threatened by cyber criminals on the lookout for easy targets. […]

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5 Proactive Defenses Against Cyber Attacks

As IT security consultants, we’re stuck between a rock and a hard place. Managed IT services providers (MSPs) such as ours want to provide clients with enterprise-level IT, but that requires that we specialize in overwhelmingly intricate technology. Explaining even the most fundamental aspects of cybersecurity would most likely put you to sleep instead of […]

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Office 365 Stops Billions of Phishing Emails

Sending phishing emails is the most common method hackers use to distribute malware and steal information. In fact, there are billions of phishing emails sent every year, and millions of people keep falling for them. However, if you’re subscribed to Office 365 there’s a good chance that you won’t see harmful messages in your inbox, […]

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Keep the Cloud Affordable with These Tips

Small and medium sized businesses and firms globally are adopting cloud technologies. However, there are hidden costs that some business owners might not be aware of. They might not seem like much at first, but those costs could eventually snowball. Follow these five tips to keep the cloud from breaking the bank: No standalones Cloud […]

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Is CRM Software Essential to your Business?

The right technology investment can lead to business success. With customer relationship management (CRM) software at the helm of your sales and marketing efforts, you can nurture long-lasting business relationships and improve your bottom line. If you need more convincing, we’ve compiled five more reasons why your business needs CRM. Grows with your business The […]

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What is App Virtualization?

Small- or medium-sized business (SMB) owners may be overwhelmed by their company’s IT demands. Fortunately, virtualization services are giving them a fighting chance to stay on top. Some technology vendors even recommend app virtualization services because many SMBs use it. Learn if it’s right for you by understanding the basics. What are non-virtualized apps? To […]

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Be Aware of these 4 Types of Hackers

Hackers come in all shapes and sizes. From kids wanting to gain notoriety on the internet to political groups trying to send a message, the motives for a cyberattack vary widely. So how can you protect yourself? It all starts with getting to know your enemy a little better. Here’s a profile of four different […]

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Forget These Disaster Recovery Myths

Disaster recovery (DR) isn’t what it used to be. Long gone are the days when a DR solution cost over a hundred thousand dollars and relied predominantly on tape backups. Cloud computing has dramatically changed the DR landscape. Unfortunately, there are still many misconceptions about DR. Here are a few of the myths that no […]

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Which Business Computers are Best?

We know that IT plays a big role in reaching your small- and medium-sized business (SMB) milestones. When it comes to hardware, you don’t need to be an IT expert to find the best possible solution. Here’s a concise and helpful guide to the best hardware for your firm. Portability Laptops allow you to keep […]

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4 Social Engineering Scams to Watch Out For

Experts are constantly creating new security systems to protect individuals and businesses from hackers. From those who want to attend popular events like the Olympics to avoiding an angry boss, hackers are preying on gullible victims to circumvent network security systems and steal sensitive information. If you don’t want to be the next victim, read […]

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4 Questions You Should Ask Any IT “Expert” Before Letting Them Touch Your Network

As businesses have become ever more dependent on technology, IT services providers have been popping up left and right. They’ve all got different strengths, capabilities and price points to consider. Some charge you by the hour and, while available to address any concerns you may have, they are pretty hands-off. Others are working on your […]

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A Quick Guide to Choosing a Mouse

The good ol’ two-button mouse just won’t cut it anymore. They’re unresponsive, uncomfortable, and the cord somehow ties itself up every time you put it in your bag. However, buying a new mouse can be confusing, so if you’re having difficulty picking the right one, here are some things you should keep in mind. Cable […]

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Master Microsoft Excel with these 3 Tips

Digital literacy is all about mastering essential computer skills like navigating search engines and word processors. But one of the most crucial you need to learn is Excel. Check out these tips to be an Excel master. Pie and Sunburst Charts Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong […]

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How to Make Sure You Never Fall Victim to Ransomware

Late last March, the infrastructure of Atlanta was brought to its knees. More than a third of 424 programs used nearly every day by city officials of all types, including everyone from police officers to trash collectors to water management employees, were knocked out of commission. What’s worse, close to 30% of these programs were […]

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How Business Continuity Plans Can Fail

Just because your IT provider has a plethora of awards and certifications under its belt doesn’t mean that you can blindly hand over your business’s future to them. Often times, there are some aspects in your business continuity plan that tend to be overlooked by your provider. We have rounded up some of these issues […]

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Upgrading to a Dual Monitor System

Small businesses and firms are always searching for ways for their employees to be more effective computer users. But before you go out and buy bigger hard drives and faster processors, you should consider upgrading your desktops to a dual monitor system. Read on to find out about the advantages of using two monitors per […]

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Server Administration 101: Temperature

Servers are the heart of many firms and businesses.  And with the strain that most businesses put on their servers, one of the most important maintenance variables is temperature management. Understanding why keeping your servers cool is vitally important and could save you from an expensive crash, troubling data loss, or reduced hardware reliability. How […]

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How to Make the Most of Microsoft Word

Microsoft Word has become the go-to word processor for businesses big and small. It is used by every department and almost every type of personnel, but its constant updates and huge number of features mean there are lots of functions unknown to most users. Here, we uncover some of the most useful tricks with Word […]

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New Spectre-Style Attack Discovered

Security experts are constantly discovering new potential threats, and quite recently, they’ve found a new type of Spectre-style attack more dangerous than the original. Here’s a quick rundown of the new Spectre variant. Spectre 101 For those who don’t know, Spectre is a vulnerability in modern computer chips like Intel and AMD that allows hackers […]

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Cloud: 4 Common Myths Debunked

Overhyped reports of cloud hacks and server failures can lead some small business owners to be wary of a service that has so much to offer. So what are these common misconceptions about cloud computing? Here are a few myths people believe about the cloud. #1. Cloud infrastructures are unsecure Information security is a necessity […]

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5 Tips for Buying a New Computer

There are so many different types of computers out there, each with varying specifications and capabilities – how do you find the best one for your needs? Whether you’re purchasing a computer for yourself or for your family, here are a few things to keep in mind that will help you make the right decision. Desktop […]

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IT Security Policies your Office Needs

When it comes to Internet security, most small businesses don’t have security policies in place. And considering that employee error is one of the most common causes of a security breach, it makes sense to implement rules your staff needs to follow. Here are four things your IT policies should cover. Internet In today’s business […]

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Regularly Evaluate Your Cybersecurity

Experts estimate that the global market for cybersecurity products this year will exceed that of last year. At first glance, an increase in spending seems necessary and shows that businesses are becoming more aware of cybersecurity issues. But a closer look may prove otherwise. Learn why your company could be investing in cybersecurity products the […]

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The Benefits of Virtualization in 2018

The relationship between computer hardware and software can be frustrating. Both require the other to function properly, but both also require individual attention. Virtualization makes this relationship more flexible, and we’ve got a rundown on a few of the best examples. More technology uptime Virtualization vendors use fancy names for the features of their technology, […]

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How to Reduce Your PC Power Consumption

Every home or office has a computer. In one year, a typical desktop that’s on 24/7 releases carbon dioxide that’s equal to driving 820 miles in an average car. To save energy, you don’t need drastic changes; you can start with making small adjustments that will ultimately accumulate to significant savings. 1. Disconnect your external […]

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Malware Strain Infects 200k More Devices

Yet another global malware infection has been making headlines and the story just took a turn for the worse. When the news of VPNFilter broke, experts warned that 500,000 devices were already infected, but now they believe that number is much higher. Thankfully, it’s not too late to protect yourself. VPNFilter recap A team of […]

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Industries that Need Virtual Desktops

Apart from the cloud, one of today’s biggest IT trends is virtualization. And why not, it has helped countless businesses in more ways than one. An emerging model of virtualization is virtual desktop infrastructure (VDI), which involves hosting a desktop operating system and making it available on almost any device. It is most effective in […]

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Tips to Reduce Risks After a Security Breach

No company is completely safe from data breaches. For proof, look no further than companies like Yahoo, AOL, and Home Depot, which compromised millions of personal customer information. That said, no business is completely helpless, either. The following steps can minimize the risks to your business in the event of a large-scale data breach. Determine […]

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HTTPS Matters More for Chrome

HTTPS usage on the web has taken off as Chrome has evolved its security indicators. HTTPS has now become a requirement for many new browser features, and Chrome is dedicated to making it as easy as possible to set up HTTPS. Let’s take a look at how. For several years, Google has moved toward a […]

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Should you Worry About the New IoT Malware?

A malware infection is one of the worst things that could happen to your Internet of Things (IoT) devices. But some users don’t even know there are IoT-targeted attacks that threaten computers, networks, and data. Rebooting an IoT device is a simple way to remove malware, but for those already infected with the latest strain, […]

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Debunking the Top 4 Virtualization Myths

Unless you work in IT, you don’t need to understand the intricacies of most business technology. Complicated explanations usually just lead to misunderstandings, which is especially true for virtualization. Many of the things you’ve heard about it are false. Myth #1 – Virtualization is too expensive for SMBs Many people assume that the more advanced […]

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AI-Powered Advances in Customer Support

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service AI has two capabilities that enhance […]

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New Malware Infects SOHO Routers Worldwide

Talos recently warned that at least half a million routers have been endangered by a new form of malware called VPNFilter. After an earlier version targeted devices in Ukraine, VPNFilter has spread rapidly in around 54 countries, affecting home and small business routers. How VPNFilter Works Talos cited the vulnerable devices as Linksys, MikroTik, Netgear, […]

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What to Tweak when Setting Up Windows 10

There are steps that need to be taken after unboxing a new laptop. After installing Microsoft’s Windows 10, you need to unlock its full potential by tweaking some important settings. The best thing to do is get help from a technician, but there are a few things you can do without assistance. #1 Check for updates Your new laptop should […]

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Protect your Facebook and Twitter from Hackers

In the wake of Facebook’s worldwide privacy scandal, it’s time to revisit some social media best practices. Your information is incredibly valuable, and you can’t rely on social media platforms to keep it safe from hackers. Heed these tips to make sure your Facebook and Twitter accounts are well secured. Lockscreens Exist for a Reason Make […]

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Overheating Laptop? Here’s How to Prevent It

If you own a laptop, chances are you’ve noticed how hot it can get. You might not know it, but your laptop may already be overheating, which will lead to decreased efficiency and a shorter lifespan. Here’s how to protect your laptop from further damage due to overheating. Causes of overheating Laptops create heat during […]

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Be Smart and Back Up Your Valuable Data

Storing copies of your business data in the cloud will help you avoid the risks associated with broken hard drives, lost or stolen devices, and human error. That’s because entrusting your data to an expert service provider means you’ll have trained professionals handling the backup of your business assets online. How should you go about choosing […]

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5 Steps to Enabling Virtualization on a Local Computer

Keep in mind that virtualization is one of the most effective ways to significantly reduce IT expenses, while simultaneously increasing efficiency and flexibility. But are issues hindering you from enjoying virtualization on your PC? Here are detailed answers for you to fix these problems. #1 Enable Virtualization in Your BIOS In most cases, virtualization won’t […]

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Browser-Based Biometrics Boosts Security

Earlier this month, the World Wide Web Consortium, announced plans to begin allowing users to log into online accounts with fingerprints, facial scans, and voice recognition. This will not only boost security, but also make account management much simpler. Authenticate Your Profile on Your Mobile Device Chrome OS, Windows, and MacOS, Linux, and Android are […]

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Safety Tips for Watering Hole Attacks

Bad news, internet users: Cybercriminals have developed more advanced tricks to compromise your systems. While you may be familiar with attacks involving suspicious emails, the new kid on the block known as watering hole attacks are far more nefarious and effective. Fortunately, there are a few things you can do to keep yourself safe. What […]

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New Security Features on Office 365

To bolster users’ safety, Microsoft recently added security features to Office 365. These enhancements give home and business users peace of mind whenever they send an email, share a link, or forward an attachment. There’s no such thing as being too secure, so we recommend staying abreast of them now. Files Restore in OneDrive Previously […]

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5 Tips on Keeping Mobile Workers Connected

Due to increasing connectivity and technological advances, mobile workers are increasingly becoming the norm in almost every industry. Business owners need to ensure these workers stay connected, so we’ve got some helpful tips on how to effectively apply mobile performance management. The ability to manage the workforce out in the field requires a modern support […]

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Phishing Hits Businesses at Tax Time

Phishing schemes abound every season, and tax season is no exception. It’s an important time of year in the corporate world and cybercriminals are looking to take advantage of it, which is why your business must ensure that your confidential data is kept under lock and key. Phishing baits to watch out for Phishing attacks […]

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3 Tips to Maintain a Secure Facebook Account

In March 2018, disturbing reports circulated on the web that revealed a company named Cambridge Analytica harvested confidential details of 50 million Facebook accounts. If you’re concerned that your private details are being passed around by private companies, consider the following 3 tips to maintain a confidential Facebook profile. Download your Facebook data The thought […]

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Keeping Cloud Costs Under Control

One of the most well known benefits of the cloud is it boosts cost efficiency. By moving to the cloud, small- and medium-sized businesses no longer have to worry about purchasing high-end equipment or maintaining full-scale data centers. However, there are quite a few costs associated with the cloud, so it’s important you know how […]

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Don’t Ever Let Your IT Company Do This To Your Computer Network

Today, when companies need to be lean, nimble and brutally efficient to survive in a competitive marketplace,cutting unnecessary costs is paramount. Unfortunately, it can be easy when you’re on a tight budget to accidentally strip away components of your business that may seem gratuitous but are actually essential to your success. One of the first things […]

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Does Private Browsing Secure Your Data?

If you’re getting targeted with surprisingly relevant ads, there’s a chance your internet activity is being tracked and analyzed by market researchers. While this doesn’t bother most people, private browsing mode can offer you some protection against online marketers and would-be data thieves. What is private browsing? Your web browser – whether it be Chrome, […]

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Prep for IT Incidents with External Support

Regardless of your best office IT strategies, it’s nearly impossible to thwart every type of cyberattack. And when they do happen, most businesses depend primarily on their internal resources and personnel. On the other hand, some organizations have realized the risks and complexities involved and have sought external support from leading industry specialists. Here are […]

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