Learning From The Ashley Madison Hack

The Ashley Madison hack is simply the latest case of a big time company having valuable data stolen. It’s a trend that shows no signs of subsiding, so you would be foolish to not pay attention to it. Want to know what your business should learn about security from this scandal? Here are three important takeaways from the Ashley Madison hack that your company should take note of.

1. Make sure your company’s security data is actually secure

You probably tell clients their information is secure, but just about every company makes that claim. One of the biggest mistakes made by Ashley Madison was the failure to know if its data was truly secure. The company publically lauded its security, but it now seems like those claims were rather hollow. In fact, it appears as if no one at Ashley Madison knew a whole lot about its security practices until it was too late.

Don’t simply pass off your business’s security to the IT department. Being involved will allow you to see how it works. You don’t need to be a tech expert to understand how your data is being secured. Your security provider, whether it be in-house or via a managed services provider, should be able to explain security practices in layman’s terms. This will allow you to ask questions and be proactive because chances are if you see a weakness, others will notice it as well.

2. Beware of your employees and their email and Internet activities

Another takeaway from this scandal was the fact many employees, both from private companies and government offices, were using business email accounts to sign-up for Ashley Madison and office Internet connections to access the site. Putting the ethical questions aside for a moment, public sentiment is undoubtedly negative and companies with employees who used Ashley Madison at work have been exposed to the scandal’s backlash.

By placing the appropriate email and Internet security solutions in place at your business, you can reduce the amount of risk your company is exposed to by employees. No one really wants to put restrictions on their employees’ Internet and email access, but it is important to be smart. Being connected to scandals like this can bring unwanted publicity to your business. Worst of all, your employees might not even realize they are putting your company in harm’s way when they access this type of content at work.

3. Be prepared for data loss

As the Ashley Madison case has shown us, massive data theft or loss can be the end of your business. When clients trust your business with their data, they are confident in your ability to protect it. Of course, things do happen and if your data does go missing, it’s important to have a plan of action ready. While it’s unlikely your company’s data breach is unlikely to garner the attention of Ashley Madison, it means a whole lot more to you, your company and your employees. Just because your company isn’t big doesn’t mean it’s invincible.

A disaster recovery plan can help your company ensure it has backups and even backups of your backups. If you believe your data has been stolen by hackers, it is important to act immediately. You’ll need to quickly assess what information has been stolen and inform the appropriate parties so they can take the necessary steps to protect themselves. From there, you will want to re-secure your company closing any security loopholes that have been found. Finally, access your backups and make sure your business continues to operate as close to normal during the crisis.

Worried about your security? We can show you how to protect yourself. Contact us today for more information on how to keep your company safe.

Survey Reveals Most Common Productivity Busters

People like to speculate about what the most disruptive productivity killers are in offices around the country, but do they really have a clue? It’s easy to point fingers at email, social media, or lack of discipline as sources of common distractions, but what are the real issues? In a survey of 2,175 hiring and human resource managers released by CareerBuilder last month, the true sources of lost productivity on the job are revealed.

Here are the top 10 productivity busters according to CareerBuilder’s June 2015 survey.

  1. 52% – Cellphones & texting
  2. 44% – Internet
  3. 37% – Gossip
  4. 36% – Social media
  5. 31% – Email
  6. 27% – Coworkers chatting
  7. 26% – Meetings
  8. 27% – Snack and/or smoke breaks
  9. 17% – Loud coworkers
  10. 10% – Sitting in a cubicle

Why are these findings a big deal?

According to the managers who took the survey, the consequences of these distractions can be pretty severe. A few examples they gave were lower quality of work, dissatisfied employees who have to pick up the slack of lower performers, missed deadlines, and even loss of revenue.

So how do you prevent these productivity killers from disrupting your business?

The chief human resources officer at CareerBuilder mentioned that one of the most effective ways to increase productivity is to simply take a break, which may come as quite a surprise since “Snack and/or smoke breaks” is listed as number 8 for productivity killers.

However, it should be noted that not all breaks are created equal. Listening to loud music or getting caught up in gossip on social media may not actually give employees the sense of rejuvenation they need when they return to work. They key is for staff members to take a break that will re-energize and give them a fresh focus. Some suggestions are to simply take a walk or perform some form of light exercise or stretching.

On a more humorous note, the survey also revealed some of the more unusual non-work activities employees partook in while on the clock. Employers reportedly found their staff doing everything from taking a nap on the CEO’s couch, searching for a mail order bride, and even taking a sponge bath in the restroom sink.

Want more tips on how to boost employee productivity? Curious to see how technology can help? Send us a message today.

The Difference Between 4 Types of Malware

Since many of us out there have been using the internet for decades, it’s likely that most of us have had our systems infected by malware at one point or another. But how many of us actually know what the differences are between malware, viruses, trojans, and other online threats? For those without a clue, here’s a description of four of the most common ones and the security measures you can take to keep your business protected.

Malware

Malware is the short version of the word malicious software. And this is a general term that encompasses many types of online threats including spyware, viruses, worms, trojans, adware, ransomware, and more. Though you likely already know this, the purpose of malware is to specifically infect and harm your computer and potentially steal your information.

But how do the different types of malware differ from one another? How can you protect your business from them? Let’s take a look at four of the most common forms of malware below.

Virus – Like a virus that can infect a person, a computer virus is a contagious piece of code that infects software and then spreads from file to file on a system. When infected software or files are shared between computers, the virus then spreads to the new host.

The best way to protect yourself from viruses is with a reliable antivirus program that is kept updated. Additionally, you should be wary of any executable files you receive because viruses often come packaged in this form. For example, if you’re sent a video file, be aware that if the name includes an “exe” extension like .mov.exe, you’re almost certainly dealing with a virus.

Spyware – Just like a spy, a hacker uses spyware to track your internet activities and steal your information without you being aware of it. What kind of information is likely to be stolen by Spyware? Credit card numbers and passwords are two common targets.

And if stealing your information isn’t bad enough, spyware is also known to cause PC slowdown, especially when there is more than one program running on your system – which is usually the case with a system that’s infected.

A common mistake many people make is they assume their antivirus software automatically protects them from spyware. This is not always true as some antivirus isn’t designed to catch spyware. If you’re unsure if your antivirus prevents spyware, get verification from your vendor. And for those that are already suffering from spyware infestation, two programs that work wonders to clean it out are Malwarebytes and SuperAntiSpyware.

Worms – Similar to viruses, worms also replicate themselves and spread when they infect a computer. The difference, however, between a worm and a virus is that a worm doesn’t require the help of a human or host program to spread. Instead, they self-replicate and spread across networks without the guidance of a hacker or a file/program to latch onto.

In addition to a reliable antivirus software, to prevent worms from infecting your system, you should ensure your firewall is activated and working properly.

Trojan – Like the trojan horse from ancient greek mythology, this type of malware is disguised as a safe program designed to fool users so that they unwittingly install it on their own system and later are sabotaged by it. Generally, the hacker uses a trojan to steal both financial and personal information. It can do this by creating a “backdoor” to your computer that allows the hacker to remotely control it.

Similar to the other malware mentioned above, antivirus software is a dependable way to protect yourself against trojans. For further safety, it’s wise to not open up suspicious attachments and also ensure that your staff members aren’t downloading any programs or applications illegally at the office – as this is a favorite place hackers like to hide trojans.

Curious to learn about other common malware that can cause trouble for law firms? Want to upgrade your existing network security system? Give us a call today! We’re sure we can help.

How Managed Services Boosts Productivity

Have you heard of Managed Services, but are still unsure of how they can help your firm? Do you often hear IT providers trying to sell them with words and phrases like “productivity” and “more profits”? If you’re looking for a clearer description of just how Managed Services can increase your productivity, today is your day. Here’s the truth about how this common IT service can take your productivity levels to heights you’ve never seen.

Managed Services essentially amounts to preventative IT maintenance. What this means for your business is that little IT problems are nipped in the bud as soon as they bubble up and before they have a chance to compound into much bigger, more costly ones. But before we delve deeper into how this increases your business’s productivity levels, it makes sense to look at the history of this service and the role of “preventative maintenance” in our culture.

Why preventative maintenance matters

Managed Services have been around for decades. But despite this, many businesses have been slow to catch on. And really, is it all that surprising? Preventative maintenance is not exactly a priority in mass culture. Whether you hire a mechanic to replace a catalytic converter, a plumber to repair a leaky pipe or doctor to correct your coronary heart disease, many of these oftentimes preventable problems have been culturally accepted as commonplace. Yet people are so used to the mindset of thinking “everything is okay until it’s not”, which is really where the true problem lies.

Additionally, when preventable problems are ignored long enough to the point they explode into emergency repairs, your wallet almost always suffers. This is just as true for a network crash to your business’s IT infrastructure as it is for a trip to the emergency room for a neglected health problem.

Because Managed Services prevent catastrophic IT repairs that surprise you out of nowhere, your bottom line will enjoy long-term savings. Along with this, you’ll also get a significant bump in your productivity levels.

How does Managed Services boost productivity?

To answer this question, it makes sense to look at a fundamental principle of productivity – focus. Imagine if you’re trying to complete month end budget reports by the deadline. You’re pulling everything together, compiling numbers and double checking for errors, when suddenly you’re disrupted by an urgent phone call. After you’re off the phone, you return to your report, and then your secretary bursts in with an handful of vendor invoices you need to sign off on. As these disruptions continue to pile up, what happens if your IT breaks down and you’re unable to use your computer? Basically, you don’t get anything done during the day. You become stuck.

When it comes to IT, Managed Services take preventative measures to ensure your IT is always running at its optimal level so that you don’t suffer technology breakdowns or distractions that blow your focus – preventing you and your staff from getting any work done. Smooth running IT won’t resolve all your productivity problems, such as your staff focusing more on Facebook or their phone rather than their work, but it will resolve all of those that relate directly to technology. No longer will your business be held down by daily computer disruptions and associated repairs, and instead you and your staff can move forward and focus on growing your business. That is the beauty of Managed Services. More productivity, focus and growth for your entire firm.

Have more questions about our Managed Services? Find out more here or contact us today. We’re happy to provide you the information you need.